SHIPPING & RETURNS
Orders will ship in the order in which they were placed. If placed before 2:00pm Central Time they will ship in the same day. Anything placed after this time will ship the following day. Orders within the United States will arrive within 3 - 7 business days. WE DO NOT SHIP OUTSIDE OF THE UNITED STATES!
RETURN & EXCHANGE POLICY
1.) All electronic products are guaranteed in house for 45 days after purchase. Anything after this time limit will need to be handled through the manufacturer.
2.) A receipt will be required for all refunds or returns made on electronic products to confirm date of purchase.
3.) THERE WILL BE NO REFUNDS OR EXCHANGES MADE ON ELECTRONICS IF RECEIPT IS NOT PRESENT.
4.) Return policy is effective in the event of product malfunctions or manufacturing issues and defects.
5.) Personal neglegence or neglect of electronic devices causing damage or malfunction is not reasonable grounds for a return or exchange.
6.) Due to state mandated legislation there are ABSOLUTELY NO RETURNS on smoking items after they have left the store.
7.) Online orders will need to be thoroughly inspected for damages and issues upon arrival and can be issued within 3 days of arrival to your location.
8.) This includes all pipes, papers, water-pipes, dishes, tools, and all other smoking accessories.
9.) All items are for TOBACCO USE ONLY and are not to be brought back once departing the store.